by Arbors Management, Inc. | Feb 17, 2016 | Testimonials
My experience with Arbors Management was simply top notch. Although this was a really challenging year, I never once had to worry for myself of my children about housing. THANK YOU Arbors, for your flexibility with the initial lease terms, the renewal, the minor repairs (all of your providers were really friendly and great), the move out (Crystal – awesome) and YOUR time too, Don! You respond quickly and truly make your residents feel important. Thank you!
Again – it was a difficult year – but working with Arbors was certainly a blessing.
by Arbors Management, Inc. | Jan 4, 2016 | Blog
Photo of front yard of home during the holidays with fresh snow fallen that morning
The first snowflakes are drifting to the ground. And as property owners and their management teams start preparing homes for winter, we wanted to share some thoughts with you, the residents, about what you can do to ensure a safe, warm winter and save some money on utilities, too.
Things you can do yourself:
- Keeping pipes clear – By turning on the faucets to a trickle on very cold nights, you can prevent damage that’s both inconvenient and expensive to repair. Also, find out where your water main shut-off is in case something does occur and it needs to be turned off.
- Keeping tabs on the thermostat – We all like to be comfortable, but there’s no need to spend the winter in shorts. Unless you have pets at home, make sure to turn down the thermostat when you are sleeping or not at home to avoid heating an empty space. When you are awake and about, try to keep the temperature around 68° F or so.
- Reducing drafts in your home – Windows and doors can be a major source of heat loss in the winter, especially if the weather stripping isn’t making a good seal. If you find the weather stripping is in need of repair, talk to your property manager and property owner about replacements. In the meantime, you can use “draft snakes” to keep the cold air out.
- Using the sun without solar panels – By opening your curtains or blinds when the sun is shining your windows, you can use the sun to help warm the air in your home and reduce energy costs. At night, keep the blinds closed and use insulated curtains to keep the warmth in.
There are some things, however, that are up to your property manager and property owner to address in order to get your home structurally safe and sound for the winter. These include everything from addressing outdoor faucets to removing weak tree limbs. Take some time to check in with the property manager to ensure these items will be addressed – if needed – before the first snow.
Things to talk to your property manager about:
- Turning off exterior faucets – If your home has exterior faucets, it’s important to turn them off properly for the winter to prevent the pipes from freezing. The water will need to be fully drained and (depending on the type of faucet) the indoor shut-off value should be turned off.
- Removing leaves and debris from around outdoor compressors – Vegetation, including leaves and branches, can block the intake for your HVAC system and turn the unit into an inefficient drain on your utilities budget. Clearing this debris, as well as changing the filter, can help keep the unit running at peak performance.
- Cleaning gutters – Ice and snow damns caused by clogged gutters can not only cause roof damage, but can also cause water damage to your attic and even the basement when things sure the gutters are checked and cleared before the first snow to prevent any issues.
- Checking your furnace – Issues with your furnace—even something as small as a dirty filter—can result in significant problems beyond poor performance. To avoid potentially expensive and even dangerous issues, make sure a tune-up is performed before it gets cold.
- Asking about snow removal – It’s important to get on the same page with your property manager about snow removal before the first storm arrives. Find out who is expected to be responsible for shoveling or plowing, where vehicles need to be parked so the snow can be easily removed, and so on.
- Pruning branches – We’ve all seen how much damage snow-laden trees can do if branches snap and fall, taking out utility lines and marring property. Check to make sure branches that are dead or that could otherwise cause trouble if they fall are addressed.
- Inspecting the chimney – If you live in a home that features a useable fireplace, make sure the property manager arranges to have it cleaned and inspected before its first use. This will prevent any possible fire and health hazards from occurring.
Remember, as a full-time resident you know the state of your home better than anyone. Work together with the property manager to identify challenges that need to be addressed, and help secure your home for a safe, cozy, and energy-efficient season.
by Arbors Management, Inc. | Oct 14, 2015 | Testimonials
I have worked with Arbors Management, specifically Tom Wagner, for about 6 years. Arbors always listened to what we needed and offered their experience and guidance. They were just a phone call away when needed.
by Arbors Management, Inc. | Oct 14, 2015 | Testimonials
I am a customer of Arbors Management and my property manager is Don Wendel. I live in Mt. Lebanon and I have been there for about 4 years. I can’t say enough good things about Don. Every time I have any issue in my apartment, it is taken care of within 24 hours or less. He is very efficient and kind. Keep up the good work Don and thanks for everything!
by Arbors Management, Inc. | Sep 17, 2015 | Blog
A quote on real estate investing from one the industry’s most distinguished experts:
“You don’t need to be an expert in order to achieve satisfactory investment returns. But if you aren’t, you must recognize your limitations and follow a course certain to work reasonably well.1”
~ Warren Buffett, Annual Shareholder Letter
In his annual shareholder letter, released in February 2014, Warren Buffett discussed the lessons he learned from real estate investing, specifically those related to his purchase of a 400-acre farm in 1986 and a New York City retail property in 1993. And of the many insights he shared, the quote we listed above is the one we think is most important to share with you. Why? Because not having experience is one of the biggest reasons individuals miss out on promising real estate opportunities—and it’s also the easiest challenge to overcome.
In both instances he cites (the farm and the retail space), Mr. Buffett had no experience operating and managing such properties. However, having run the numbers and seen the investing potential, he knew he couldn’t pass these two opportunities. So he did what smart investors do—what he categorizes in his letter as one of the fundamentals of investing—and trusted experts to operate and manage the properties for him.
Now for some people, accepting that you have limitations can be difficult. But, as Mr. Buffett wonderfully illustrates, relying on experts to perform the roles you’re unfamiliar with opens up real estate investing doors that may have initially seemed too challenging to pursue. This includes pursuing opportunities in the residential rental market with assistance from a property management business. And while the services vary from company to company, there are some general benefits from working with a rental property expert that you can expect. That being said, the level of these services can vary greatly from firm to firm so it’s critical that you find a property management firm that values transparency and expresses to what extent those services go. That way you can feel comfortable that your needs will be addressed.
· Prescreening residents: This can include everything from credit screenings to landlord reference checks as a way to not only ensure quality residents but also peace of mind.
· Showing and leasing units: This ensure you don’t have to worry about taking time out of your busy schedule to do it yourself. Some firms, like ours, even schedule appointments for evening or weekends, which is often more convenient for prospects.
· Rent collection: This can be one of the most challenging things for new property owners to try and handle on their own. Thankfully, firms will take care of this for you so you can avoid the hassle and stress.
· Detailed accounting and reporting: The level of detail will vary depending on the firm and its accounting team, but generally you can expect monthly reports on each of your properties that cover account totals, cash flow, and expense distribution.
· Online portals: Some firms, like ours, have created portals that allow owners to access information about their properties, such as all of the invoices from vendors, as well as allow our residents to pay their rent or submit maintenance requests.
· 24-hour emergency service: This ensures that your residents have access to help anytime an emergency occurs, without you having to worry about finding a repairman on short notice or at odd hours.
Of course, there is a lot to consider when choosing a property management business to work with (more on that in a later post), but the important thing to understand is that you should never discount investing in real estate because you lack experience. With the right people around you, you can turn one or a number of residential rental properties into a strong, long-term asset that can generate income for years to come.
1. “Buffett’s annual letter: What you can learn from my real estate investments,” Fortune Magazine, posted February 24, 2014. http://fortune.com/2014/02/24/buffetts-annual-letter-what-you-can-learn-from-my-real-estate-investments/
