Pittsburgh Rental Property Repairs & Maintenance

Maintaining a rental home requires a balancing act. We want to keep your costs down, but we don’t want to let your property fall into disrepair. For 40 years, we’ve been effective in protecting the condition and value of the assets we manage while ensuring they are in excellent shape. Our maintenance plans lead to better ROI.

Responsive Repairs and Maintenance Leads to Better Tenant Retention

Tenants expect that their repair requests will be taken care of right away, especially if there’s a habitability issue involved. Responsive maintenance isn’t just good for your property and its value – it’s also good for your tenant retention. When we respond immediately to maintenance issues, tenants feel heard. They feel respected. This leads to lease renewals and lower vacancy and turnover losses.

Routine and Emergency Maintenance

Tenants need to understand what our responsibilities are in maintaining the home and how they can help us keep things clean, functional, and safe. We talk to them before signing the lease agreement about the importance of reporting repair issues right away. Deferred and unreported maintenance is always more expensive.

Tenants also understand what qualifies as an emergency and what should be requested as a routine repair.

Arbors Management is available seven days a week, 24-hours a day to ensure a prompt response to any maintenance and repair requests. When a maintenance or repair service is required, we will contact the appropriate professional for the job.

This is part of protecting the condition and the value of your Pittsburgh investment property.

High Quality Vendors and Contractors

At Arbors Management, we’ve spent decades establishing and building solid relationships with a preferred network of vendors. They provide us with fast service, prioritized scheduling, and their best, most competitive rates.

We love the professionals we work with. We also understand that you might have your own team, your own network, and your own relationships that you want to honor when we’re managing your home. 

We offer flexibility in allowing you to choose the maintenance professional you prefer. Requirements include:

  • Proof of liability insurance
  • Proof of workers compensation insurance
  • Licensure for things like plumbing and electrical work
  • Excellent communication and response times
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Routine Inspections and Preventative Maintenance

Owners count on Arbors Management to protect their investments. We do that in two ways: with routine inspections and a robust preventative maintenance plan.

We conduct inspections to ensure there aren’t any lurking issues that the tenants may not have noticed or reported. We also want to make you’re your residents are following the terms of the lease agreement and taking care of your property. 

Prior to a new resident occupying the property, we inspect thoroughly to verify the move-in condition. This results in a move-in report which includes photos of the property. The same process applies to the move-out phase. 

Preventative maintenance, such as HVAC inspections, routine filter changes, and exterior check-ups ensure there are fewer maintenance emergencies.

Pittsburgh Property Management: Arbors Management

Working with a property management company may be new to you, or it may be something you’ve done many times before. In either case, we are here to answer any questions that you have throughout the process.

Arbors Management works hard to make owning a rental property simple and stress-free. Along with answering all of your questions, we strive to provide the best possible management services for your properties including exceptional customer service. We strive to make your investment profitable and future proof. We treat your property as if it were our own. “Your property is our passion!”

Testimonials

"From an owner's standpoint, I have really enjoyed working with Arbors Management. Their response time, professionalism, and general attentiveness to the property has been impressive. I'm happy to recommend them!"

- Michael Oyler

"We are very pleased with our rental experience. Arbors Management is extremely responsive when we have maintenance issues, and sends real electricians and plumbers (not just handymen) to make repairs. The cost of rent is very reasonable, and the property is very well maintained. The office staff is very professional and personable. We have rented from other management companies in Pittsburgh and this is by far the best experience."

- Susan Jablow

 

"Arbors Management provides a comprehensive and very professional property management service to me. I feel that my property is in good hands because I receive timely communication and detailed statements from them. I am very pleased with the way that they are managing my property."

- Alan DiGiovanni

"Arbors management is a great realty company to rent through. They make everything so simple to do, from communication, to paying your rent, to putting in maintenance request. They always communicate within a timely manner and solve any issues as soon as possible. The best realty company I’ve ever worked with."

- Charissa Hutchison

"As a first time renter, I could not be more pleased with Arbors Management. They have an easy to use portal that keeps all payments, maintenance requests, and documents organized and accessible. They are very helpful and friendly when needed for things like maintenance, questions about bills or payments, and general questions as well. Otherwise, they do a great job of giving us space and not overwhelming us with emails, calls, or visits unless they are absolutely necessary. Overall, I would highly recommend renting with Arbors Management if given the opportunity."

- Dillon Thoma

"I had a great experience working with Arbors Management for my recent rental property! Vivian (our agent) was courteous, professional, and was always very accommodating. I had been initially concerned about the property being ready in time, but that concern couldn't have been further from the truth. The property was clean and was ready to go as promised! The process from application to turning the key couldn't have been easier. Highly recommend!"

- Brian Behan

"I've been in my house for the past 10 years. I have nothing to say but positive feed back. Arbors is reliable and gets the job done. I would not have been here this long. I wont be moving unless I'm buying. I definitely recommend Arbors Management. If your having issues they respond back promptly and get the job done!"

- Theresa Battels

"My experience with Arbors was as a property owner. Arbors managed a small portfolio of rental properties I owned in the Pittsburgh area from June 2015 through this August - an 8+ year relationship. When I decided to invest in properties while holding a full-time job, I knew that I needed help managing the properties while maintaining positive cash flow. I experimented with two providers that almost made me get out of that business. Then came Arbors. The company is very well run, in my opinion. They handled everything about the properties but got me involved when large expenses had to be made or pricing changes needed to be reviewed. The vacancy rate was minimal between tenants; they were always able to secure good tenants in a timely fashion. The staff was always responsive to my queries and worked with me on evaluating potential tenants. Overall, it was a very positive experience. If I ever buy another rental property in the Pittsburgh area, I would definitely use them again. Recommended!"

- Jose Sifontes

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Have Questions About Arbors Management?

Arbors Management has been involved in the local real estate and rental market since 1982. We understand the price points, the resident pool, and the local vendors and contractors.

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